Lenovo Sucks - Latest Comments

Re: The new Lenovo X220 tablet

Geavlaw1 — Fri, 06 Jan 2012 16:45:06 -0000

It's hard to imagine how a company (gee, like Lenovo) that generally makes decent computing products can be so completely incompetent at customer support. For example, it is commonly known that the Y series IdeaPad suffers from a fatal design defect that causes the premature failure of the hinges. Coordinating the return (several months after the extended warranty expired) took at least an hour on the phone with several inexplicable holds. The call to pay for the additional fees took 15 minutes merely for Lenovo's generally incompetent, disinterested, rude, and English speaking challenged morons to process a $100 dollar credit card payment. I wonder if Lenovo management really gives a shit about us poor suckers that fall for their company's bullshit. It will never happen again! Lenovo does absolutely suck! Assholes!

Re: Martin’s W500 troubles

Johnie — Tue, 25 Oct 2011 01:31:05 -0000

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Re: The new Lenovo X220 tablet

Boris_yo — Sat, 06 Aug 2011 02:26:52 -0000

Is it true that Lenovo chose quantity over quality and try to bite more than they can handle? Do they employ desperate incompetent people in support departments?

Re: Leslie’s Lenovo Customer Service Experience

Lenovosucks — Fri, 08 Jul 2011 14:25:28 -0000

thats true LENOVO and their product and their customer service they all Sucks, I
bought laptop from lenovo, and within 1 month after I bought the laptop I had 1 bright spot on the screen, so I called lenovo customer support and they told me" they cannot fix 1 bright spot, it has to be 3 or more bright spot to get it fixed" so after 4 months from date I bought laptop, I had total 3 bright spot on the screen!!!
so I called them again and they said "they cannot fix it because its not pixel problem!!!" so I called again to "lenovo's unsolved issues department" with the hope that this time they will help me. so guess what tehy said? this was their answer from one of the top person in that department "we cannot do any thing for you because you didn't buy this laptop from us!!!" yes, I didn't bought that laptop directly from lenovo, I bought from office depot BUT IT IS STILL LENOVO LAPTOP!!!!!!!!!!!!!!!! so next time you are looking for laptop first thing to do is ignore the lenovo product...

Re: Sheila’s “Rescue and Recovery” Lenovo experience

System Recovery virus removal — Fri, 08 Jul 2011 06:27:21 -0000

Lenovo is one of the world’s largest manufacturers of personal computers,I like it very much.

Re: The new Lenovo X220 tablet

Gplayer100 — Tue, 21 Jun 2011 12:47:58 -0000

Damn, wish I Googled "Lenovo sucks" before my nightmare began with them two months ago.

My new Lenovo Thinkpad Edge arrived with the trackpad acting like it was on crack - not responding, then deciding to go click crazy and move the cursor erratically. Lenovo tech said it was the driver. A little searching and people say the new driver is just as bad.

Another call to Lenovo tech and he tells me that the new driver was corrupted because the web site was being redesigned and it corrupted the driver. Really? My work is managing our company's web site and this seems very unlikely (that a driver file would get corrupted when the web site files are being worked on.)
So I contact tech support AGAIN - and am told I need to use an external mouse or send back the machine and it was going to be 3 to 4 weeks for the repair but no guarantee! So I reply that I just want my money back - he says contact your sale rep.

So I contact my sales rep - and guess what - he doesn't return my calls, he doesn't reply to my emails... so do I just pack it up and ship it back and hope for the best? That does not seem smart.

So now I have a $800 paperweight. Great.

LENOVO SUCKS.

Re: The new Lenovo X220 tablet

Jonathan Timar — Tue, 31 May 2011 23:45:32 -0000

I now officially hate Lenovo. Here's why:
http://forums.lenovo.com/t5/W-...

Re: The new Lenovo X220 tablet

Abdel Toughrai — Mon, 02 May 2011 09:59:58 -0000

Lenovo sucks for real. I had a recent bad experience with them that I posted on my blog: http://www.adamsblog.com/2011/...

Re: Martin’s W500 battery woes

Louderfasterharder — Thu, 28 Apr 2011 08:57:45 -0000

Got a similar issue with a THINKPAD EDGE 13 and Lenovo's NON-Support. The screen has split on the INSIDE of the screen case - no mis-use from the staff member - the laptop is only 4 months old no damage on the case at all. Lenevo want £70 to diagnose the problem and over £220 to repair it and will not take responsibility for a crap screen. Back to HP for me. NB. it did give me great satisfaction cancelling a batch of Lenovo laptops for another client because of this issue.